A Case Study: Motorola
Malaysia
Motorola (KL) Malaysia is
Motorola's largest semiconductor facility for assembly and
testing of integrated circuits (IC) with a built-up area of
750,000 sq. ft. on a 20-acre site. This plant had won several
prestigious quality awards such as first Malaysia's Prime
Minister award.
Everybody knows
that Motorola is a pioneer in Six Sigma improvement initiative, but
how they started Six Sigma, what the breakthrough thinking,
what the management philosophy and more importantly how they
actually implemented Six Sigma on the shop floor is still not
widely published to the public. This case study written by
a former Managing Director of Motorola (KL) at about 10 years ago is
still relevant to millions of manufacturing (and also service)
companies.
This article of 15
pages covers all important events happened in Motorola
Malaysia from mid 80s to earlier 90s, an incubation period for
Six Sigma concept and its actual implementation on the
shop floor.
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