Lean Six Sigma


service lean sigma

 Service Lean Sigma: Training & Consulting

Service Lean Sigma is tailored to service or transactional processes such as banking, insurance, retail, marketing, human resources administration, hospital, construction, hotel, logistics, airlines, military, public services, etc.

Package Module:

  • Service Lean Expert
  • Service Six Sigma Green Belt
  • Service Lean Sigma Black Belt

Individual Module:

  • Service Lean Sigma Overview
  • Office Value Stream Management
  • Office TPM
  • 5S Office Housekeeping and Visual Management
  • Standard Time Study
  • Voice of The Customer (Kano, Conjoint, QFD, etc.)
  • 7 Decision Making Tools (Cause & Effect Matrix, KJ Diagram, Tree Diagram etc)
  • KT Problem Solving Technique
  • Mind Mapping
  • Benchmarking Study
  • Team Building
  • Project Management
  • Business Statistics
  • Cost of Poor Quality
  • SPC for service industry
  • Multi-vari
  • FMEA
  • MSA for attribute
  • Process Capability Study
  • Basic Design of Experiment

Those advanced subjects mentioned in our service list but not offer here can be arranged in case by case basis.


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